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Physical Address:                
 EzFaucets.com                             Michael Rubinstein
 1100 Broadway                              President
 Hicksville NY 11801                       mrubinstein@ezfaucets.com

 *Please Do Not Ship Returns To The Above Address.

Please Refer To Our Return policy.You can also check your return goods authorization email / fax for the proper return address. 

Customer Service Hours:

 Monday - Friday 9:00am - 9:00pm (EST)
 Saturday - Sunday 10:00am - 9:00pm (EST)
Online Chat Service: 7 days a week 10:00am - 11:00pm  (EST)

EzFaucets observes the following holidays and will be closed:

  • New Years Day (January 1st)
  • Easter Sunday
  • Independence Day (July 4th)
  • Thanksgiving Day (4th Thursday in November)
  • Christmas Day (December 25th)

By Phone or Fax:

 Call Us Toll Free: (800) 785-5907
 Fax Your Order:  (800) 624-8340

By Email:

We will respond to your e-mail requests during normal business hours.  Please allow 4 hours for us to address your request and respond. The information that you provide us, will only be used to respond to you. Please see our Privacy Policy for details.

Please Submit Your Questions Here:

If you want to submit a question directly to our staff, please enter it below. This information will only be used to respond to you, please see ourPrivacy Policy for details.

 

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Manufacturer Contacts:
If you‘re looking to contact one of the manufacturers we sell directly, please view our manufacturer contact list.

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Don‘t See What you’re Looking For? Please Click Here for our FAQ (Frequently Asked Questions) Page or take a look at our Help section.

Anytime Help
Quality customer service is our top priority at EzFaucets. It’s very likely that we may be able to provide you with additional information about our products or even installation. After all, we are actual plumbers and tradesmen. “If there‘s a question, there‘s an answer” We‘ll be here to assist and to address any of your Concerns.

Have A Question About EzFaucets?
You can answer most questions by logging into your My Account section.


Not Receiving Our Replies?
If you have tried to email us in the past but you‘re not receiving a response from us, it‘s possible our email replies are being blocked by your browser settings or by your internet service provider. This sometimes happens to commercial email even when it‘s legitimate, like email from our customer support department or automatic order status notification emails. This is especially true if your ISP is EarthLink or Verizon. If you think this is happening to you, consult the help section of your email program and see how to relax or open up the settings that filter or block email that you receive. Or contact your internet service provider for advice on loosening your email filter settings. Once you‘ve done that, email us again and we‘ll gladly answer your question again. If you still don‘t receive a reply, call us or email us again and ask us to telephone you.

Email Help
Please contact us via email. It’s very likely that we may be able to provide you additional information about our products or even installation. After all, we are actual plumbers and tradesmen.
We value our customers and we will continue to enhance our products and services in order to serve you better. It is for this reason that we encourage all of our customers to provide us with Feedback, which will enable us to determine our customers needs. Thank you for your interest in EzFaucets and our many available products. We look forward to assisting you with all of your plumbing fixture needs.


Some Common Questions and Concerns

Thank you for your interest in EzFaucets and our many available products. We look forward to assisting you with all of your plumbing fixture needs.

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Use of this Web site constitutes acceptance of the EzFaucets Terms of Use and Privacy Policy. Updated July 29th, 2010
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